CINETWIN / SUPPORT

Back to creating.

A little guidance for your next setup. Find answers about CineTwin, your purchase and your account.

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Purchase & license

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Best practices for external GLB files

Keep the mesh count within the limit

Stay within the limit of 1,024 geometry buffers. Each mesh uses two buffers, which means a maximum of 512 meshes. One way to reduce the mesh count is to combine meshes that share the same material. In Blender, use Join to merge them before exporting your GLB.

Use image textures, not procedural textures

Stick to BSDF materials, image textures and normal maps. Procedural textures are not supported.

Self-service help.

Find practical guidance in the FAQs and guides on this page. One-to-one support is not included with your CineTwin licence.